China Post Tracking
China Post Tracking Service is an online package tracker that helps you track shipments from the Republic of China. It supports tracking parcels from the most popular international and postal services, including China Post, China Post EMS, USPS, DHL, UPS, FedEx, and others. China Post provides tracking for various delivery parcel types, such as China Post Registered Airmail, China Post Ordinary Small Packet, China Post ePacket (EUB), and more. Track the parcel by tracking number using the China Post Tracking App to get detailed information about the movement of your shipment.
Automatically Courier Identification
The shipping company is automatically identified using the parcel's tracking number. Multiple carriers can be added for a single package.
Unlimited Parcel Manager
Track unlimited packages and stay on top of their delivery status, all without checking multiple websites. It's a convenient and efficient way to simplify your online shopping experience.
Parcel Tracking from 600+ Couriers
You can track your parcels with us using the most popular global and postal services. If we don't currently support tracking for your shipping company, contact us, and we'll add the courier as soon as possible.
Track Your Mail by China Post Tracking
Welcome to Parcel Tracking Service, your ideal online tracking tool for tracking your international parcels from China to other countries. We offer a streamlined Shipment Tracking Service for purchases on e-commerce platforms like Aliexpress, Amazon, eBay, Wish, Banggood, LightInTheBox, and other online retailers.
With the Universal Parcel Tracker, you only need package tracking numbers. Enter it into the input field and press "TRACK". Our system will automatically save your shipment data, identify the international postal courier involved, and provide comprehensive information about your parcel's journey from the origin to the destination country.
The number of packages you can track with our tracker is unlimited. All your packages are stored on the left panel of our website for easy access. Our system allows you to link multiple carriers to a single parcel for a comprehensive China Post tracking status report and even attach a link to the product or store where you made your purchase. If you need help with your China Post mail, our dedicated team is here to help.
Global International Shipment Trends: Impacts and Future
The volume of international shipments has significantly increased in recent years, driven mainly by the booming e-commerce sector. This growth has led to an expansion in the delivery market, allowing consumers to purchase goods from anywhere in the world and deliver them to their doorsteps.
Consumers today prioritize quality products at affordable prices, fast and economical parcel delivery, and the ability to manage and track your China Post packages. Mail operators and couriers continually improve shipping services to meet these demands.
The international shipment and logistics market is experiencing growth, with new courier companies entering the market. Existing companies focus on reducing prices and delivery times, making the market more competitive. Integrating Artificial Intelligence (AI) into postal services enhances efficiency, reliability, and customer satisfaction.
About China Post as a Leader in International Mail Delivery
China Post Group Corporation is the official postal service of China (People's Republic of China). It is a leader in domestic and international mail and logistics, handling the highest volume of mail items worldwide. As a Universal Postal Union (UPU) member, China Post service is interconnected with the global transport network, ensuring efficient and reliable delivery operators.
China Post maintains strong collaborations with postal services in other countries, particularly the USA (USPS), Great Britain (Royal Mail), and Australia (AUS Post), to expand its logistics network and increase shipment volumes. This collaboration aims to reduce shipment time and tariffs, making China Post Tracking Service a reliable choice for tracking your international shipments.
China Post International Services
China Post offers a range of mail and parcel delivery options to cater to different customer needs.
International Express Mail Service (EMS)
International China Post Express Mail Service is a fast, direct express mail service between mainland China and other countries. It quickly delivers various documents, materials, and items and offers full tracking and inquiry services.
Medium Speed Express (Medium EMS)
Medium China Express is a medium-speed express service that offers door-to-door or door-to-port services to over 220 countries and regions worldwide. It is known for its efficiency, stability, and safety.
E-Packet (EUB)
E-Packet or EUB (Eyoubao) service caters to deliveries of cross-border light and small items, providing customers with cost-effective and reliable parcel services. It offers full tracking and has been recognized and recommended by mainstream e-commerce platforms.
Registered Parcel (China Post Registered Airmail)
Registered Packet or China Post Air Mail is a standard direct service for small items under 2kg, providing customers with fully controllable and convenient customs clearance services. This service offers full-process tracking and compensation for lost parcels.
International Parcel
International Parcel is a standard direct service that can reach more than 200 countries and regions worldwide. It offers full tracking and compensation for lost and damaged parcels.
E-Parcel
E-Parcel service is designed to deliver heavier items, offering full tracking and compensation for loss or damage. It is only available to agreement customers.
International e-EMS (e-Express)
International e-EMS or e-Express is a fast direct service for high-end delivery needs. It offers full-process tracking and is recognized by mainstream e-commerce platforms.
China Post Ordinary Small Packet (Untracked Packet)
China Post International Small Packet (China Post Ordinary Packet) is an economical direct service for small items under 2kg, providing customers with affordable and convenient customs clearance services.
China Post Business Line
China Post Business Line is a commercial dedicated line product designed to cater to the needs of cross-border e-commerce platforms, platform sellers, and independent websites. It offers full tracking and is accessible to 65 countries and regions worldwide.
Global Couriers and National Postal Services
China Post EMS
China Post
Global Cainiao
USPS
EMS Post
Canada Post
4PX
Japan Post
Royal Mail
Yanwen Logistic
Deutsche Post
PostNL
Australia Post
Poste Italiane (Italian Post)
SunYou Logistics
Correos (Spanish Post)
Pochta Rossii (Russian Post)
La Poste (France Post)
NewGistics
Correios (Brazil Post)
DHL Global
YunExpress
BPost (Belgian Post Group)
GlobalPost
Kurasi
CDL Last Mile Solutions
StraightShip
Stone3PL
New Zealand Couriers
First Global Logistics
Starlinks Global
ETrak
China Post Tracking FAQ
What should I do if the package is marked as delivered, but I haven't received it?
If you are waiting for a package from China Post and your package is marked as delivered, but you haven't received it, there are several steps you can take:
- Double-checking the delivery address is crucial to avoid any misdelivery.
- It's worth checking with your neighbors if your package was delivered to them by mistake.
- Contact the delivery carrier for detailed information regarding your delivery, such as the delivery time and location.
- Wait 24-48 hours before contacting the courier for a missing package. The delivery scan may be made before the package is dropped off, so it's best to wait and see if it arrives.
- If you haven't received your package despite following the previous steps, contact the carrier's customer service or fill out a claim form on their website.
- If carrier issues persist, contact the seller. They may replace the item or refund your purchase.
- Cancel payment immediately and verify if your bank offers fraud reimbursement. If you have been scammed, take action quickly.
What steps can I take if my parcel isn't tracked in the destination country?
Less expensive mail options may not have tracking outside the destination country, causing confusion and frustration. If you're having trouble finding your package, follow these steps for more information:
- Please double-check your tracking number format. It should be in the format of ##*********CN (e.g., LZ719363085CN). Incorrect format may lead to inaccurate tracking information.
- Use your local postal operator's website to track your package. Contact USPS in the U.S. or Canada Post in Canada for additional information on your package's status.
- Stay in touch with the sender or seller for tracking and delivery issues updates.
- Be aware of the store's delivery, returns, and compensation policies when shopping online. If your order is delayed, you may be entitled to a refund or a replacement.
Not knowing your parcel's location is frustrating, but delays and lost packages are unexpected. Be patient, follow these steps to understand the situation, and consider using a mail service with tracking in the future.
Why isn't my China Post package being tracked by the USPS?
Are you expecting a parcel from China to be delivered to the United States? If so, you may wonder why the United States Postal Service isn't tracking it.
The USPS typically handles the delivery of mail items from China, either directly to your door or your nearest post office. However, it's essential to know that not all packages from China are trackable in the destination country. This is particularly true for low-cost services; China Post offers cheap shipment types such as China Post Ordinary Small Packet or Medium Speed Express.
The tracking numbers for these types of services usually start with an "A" (A#*********CN) or a "U" (U#*********CN). USPS does not support tracking for these types of shipments.
If your package is delayed, wait patiently. If it doesn't arrive within the expected delivery time, open a dispute for a refund or replacement. For example, on Aliexpress, the standard delivery time is about 60 days. If your package doesn't arrive within this period, you can get a full refund or a new package.
Although tracking your package can help you keep track of its whereabouts and delivery date, the absence of tracking doesn't necessarily mean your package won't arrive. For more information, please refer to the store's policies where you purchased.
What should I do if my package sent via China Post gets held in customs?
If your shipment is stuck in customs, here are some suggestions to resolve the situation.
- Check tracking info to know where your package is and why it's delayed at customs.
- To avoid delays in your mail, check the customs regulations of the destination country. This information is often available on the customs department's official website.
- If your package is delayed at customs or if you are confused about customs regulations, contact the local post for additional information.
- If you can't resolve the issue, contact the customs department for specific reasons for the delay and the steps needed to release your parcel.
- If your package is detained at customs due to additional fees or taxes, you must settle these charges to have it released.
- Patience is key during customs delays. Following protocol and being patient will eventually result in your shipment being released.
Each parcel's situation can be unique, and solutions can vary. These tips can help you navigate the process and get your package moving again.
What should I do if I receive an unexpected package from China?
Receive an unordered package from China? Here's what you can do:
- Make sure to review your recent online purchases to avoid any accidental orders.
- Check with your housemates for any orders they might have placed.
- Contact the local post office for the recipient and address information.
- Check the sender's info: Look up the name/address to see if it's familiar.
Have you received a package you did not order? This may happen because you have made online purchases, and the seller has saved your information. They may have sent you a promotional item as a reminder of their store.
In the fiercely competitive e-commerce landscape, particularly on Chinese platforms like Aliexpress, merchants employ various methods to promote their brands and products. One such way is by securing positive reviews and ratings. Customers are usually required to place an order and leave a rating to evaluate the product and merchant. However, some underperforming stores might manipulate the system by creating dummy accounts to purchase their products and send them as gifts. They often use the affordable e-Packet service from China Post. The aim is to garner positive ratings for the product and the merchant, enhancing the store's ranking on the platform and increasing sales.
If you're confident that you didn't place the order, it's recommended that you do not accept the package. Once the storage period lapses, it will be returned to the sender.
Who is my local delivery service for China Post parcels?
International delivery involves transporting mail items from one country to another. China Post is the official postal service provider in China. However, the courier company responsible for delivering your package to your destination country may not always be apparent.
International parcels are delivered to the recipient by the destination country's domestic postal services or carriers as per the UPU agreement. For instance, USPS delivers packages in the USA, Australia Post in Australia, Royal Mail in the UK, and Sing Post in Singapore.
The courier company delivering your parcel depends on whether it's an express or regular international package. National mail services usually deliver standard packages, while information about the relevant carrier for express delivery can be found in your country's EMS list of shipping companies.
Where can I track a parcel that was sent via China Post?
To track China Post packages, use the unique tracking number provided by the seller to monitor their location and status.
- Visit the China Post Tracking.
- Enter your tracking number without any spaces or dashes.
- Click on the "Track Package" button to initiate the tracking process.
Following the steps, you can track your package's journey in real time. However, tracking updates may take time to reflect on the site due to factors like time zone differences and customs processes. Contact official China Post customer service if you have any concerns about mail or tracking details.
Remember, the tracking number is crucial for this process, so save it when you receive it from your seller.
Why is my package being tracked by multiple postal services?
International package delivery involves multiple postal services, with each country's national postal service responsible for handling and delivering parcels within its borders.
When you receive a package from another country, the shipping is handled by that country's postal service. Once it reaches your country, your local postal service takes over and delivers it to you.
Sometimes, a package might be redirected to another courier within the destination country, resulting in three or more shipping companies handling a single package.
To ensure you stay updated on your parcel's whereabouts, it's best to check the updates regarding its transit. Remember, each handover from one postal service to another is accounted for in the tracking information, so you might see multiple postal services involved in your package's movements.
How can I change the delivery address for my China Post package?
If the sender enters the wrong recipient's address, the parcel will be returned to the sender after the storage period lapses. The recipient will know when the package reaches the destination country, but the postal operator cannot find the correct delivery address.
If you are the recipient and find yourself in this situation, here is what you should do:
- Contact your local post office to explore modifying the delivery address.
- To identify yourself as the intended recipient, please provide the parcel's tracking number, sender's information, name, contact number, and address.
- After verifying your identity, you can change the delivery address and schedule. Additional charges may apply for this service.
- If your shipping company doesn't allow address changes or fails to validate your identity, you might have to wait for the parcel to be returned to the sender and request that they resend it. However, if the purchased product is not costly and you require it urgently, reordering it may be more efficient than seeking a refund from the seller while the wrong parcel is returned.
If you've sent a package to the wrong address, tracking it through the postal service is vital. If it's still at a post office or sorting center, you can change the address before starting movements. Check with the post office for available options.
Why can't I track my shipment using the China Post tracking number?
If you're encountering difficulties tracking your parcel, there might be a few reasons.
- Incorrect entry of the tracking number.
- The package has not yet been registered in the postal service.
Please follow these steps to resolve the problem:
Please check the tracking number format according to the UPU S10 standard.
- Two letters: These depict the type of delivery.
- Eight digits: This is the unique package number.
- One digit: This serves as the verification code for the package number.
- Two letters: These are codes indicating the country of origin.
For instance, a tracking number like EB735462841CN signifies express delivery (EB), the package number (73546284), the verification code (1), and the country of origin, China (CN).
Common errors include mistaking the letter "O" for the number "0" or the letter "I" for the number "1" in the tracking number's prefix. So, please be careful while you enter the tracking number.
If your package is not in the tracking system, wait and check again. If it's still untraceable after five days, contact the seller to confirm the tracking number.
If you suspect a merchant has given you a fake tracking number, notify the online store's administrator and initiate a refund through your payment system to protect your rights and interests.
What should I do if the parcel status for my China Post shipment hasn't been updated for a long time?
If the parcel status for your China Post shipment hasn't been updated for a long time, it could be due to various reasons, such as delays in transportation, customs clearance, or the parcel being in transit between different postal facilities. It's recommended that you check the tracking information regularly. If there has been no update for more than 30 days, you may consider contacting China Post or the seller for further assistance.
How long does it take for a package to be delivered from China Post?
Factors that affect package delivery from China include origin and destination countries, shipping methods, and distance. Developed countries like the USA tend to receive parcels faster due to their priority status with China Post. Express delivery (EMS) is faster than standard regular mail. Greater distances require more time due to multiple postal hubs.
Here's how you can check the average delivery time for a package from China on our China Post Parcel Tracker site:
- Visit the China Post Tracking.
- Locate the "Average Delivery Time" section.
- Find your destination country with the delivery time column.
To remind you, the average delivery time provided is an estimate, and actual delivery times may be different. If your package has yet to arrive within 60 days, we recommend contacting the online store from which you made the purchase and asking for a refund for the undelivered item.
What is better for me: Express Mail Service (EMS) or Standard delivery?
When purchasing items from Chinese online marketplaces, you can select your preferred shipping method. China Post provides Express Delivery (International EMS) and Standard Air Mail (Air Parcel) as the various international delivery options.
Express delivery is faster but costs more. Standard delivery is more cost-efficient and is often covered by the online marketplace or included in the product's price. This is typically done without the customer's knowledge.
So, how should you decide between the two? We suggest opting for Express delivery if:
- The urgency and rapidity of the delivery are paramount.
- You wish to monitor the parcel's journey meticulously.
- The product being shipped is of high value or costly.
The more budget-friendly Standard delivery method will likely be the most financially prudent choice for all other cases.
How can I validate my China Post tracking number?
Fake tracking numbers in e-commerce can lead customers to believe their packages are on the way, only to be disappointed when scammers shut down online stores, leaving them empty-handed.
To safeguard your online shopping experience, it's essential to recognize the signs that indicate a fake tracking number:
- The parcel may be fraudulent if the tracking number cannot be traced or is incorrect.
- If the parcel's movement date exceeds the purchase date, it's likely a scam. For instance, be cautious if you bought something on Feb 14th, but the tracking confirms the parcel started moving on Feb 12th.
- If tracking information shows the parcel is headed to a different country or region than expected, it may be a sign of fraudulent activity.
To ensure you don't fall prey to such scams, it's essential to understand and check the format of the tracking numbers for international packages, especially those from China Post. Here's how you can verify:
- China Post tracking numbers usually start with "R," "A," or "L" and end with "CN". You can validate the tracking number according to the UPU S10 Standard.
- Check multiple tracking websites for your package and ensure the information is consistent.
- If you have any doubts, contact China Post to verify the tracking number.
Remember, prevention is better than cure. Always purchase from trusted online platforms and sellers with positive reviews to minimize the risk of falling victim to such scams.