If your China Post package is being held up in customs, there are a few steps you can take to resolve the issue. Here are some suggestions:

• Check the tracking information: Before you take any further steps, it's a good idea to check the tracking information for your package to see what the current status is. This will give you a better understanding of where your package is and why it's being held up in customs.

• Check the customs regulations: Different countries have different customs regulations, so it's important to check the regulations for the country where your package is being held up to see what the requirements are. You can typically find this information on the customs department's website.

• Contact China Post: If you're having trouble understanding the customs regulations or if your package has been held up in customs for an extended period of time, it may be a good idea to contact China Post for assistance. They should be able to provide you with more information about your package and why it's being held up in customs.

• Contact the customs department: If you're still having trouble resolving the issue, you can try contacting the customs department directly. They should be able to give you more information about why your package is being held up and what you need to do to get it released.

• Check for any additional fees: Sometimes packages may be held up in customs because some additional fees or taxes need to be paid. If this is the case, you'll need to pay these fees in order to get your package released.

• Be patient: Customs hold-ups can be frustrating, but it's important to be patient and to follow the proper steps to resolve the issue. With time and a little bit of effort, you should be able to get your package released from customs and on its way to you.

If you have received a package from China that you did not order, you may be feeling puzzled and unsure of what to do. Here are a few steps you can take to figure out what's going on:

• Recheck your online purchases to see if you forgot about ordering the package.
• Ask other family members you live with if they ordered anything.
• Contact the delivery service to find out the exact address and recipient listed on the package.
• Check the sender's information to see if you can recognize the name or address.

It's possible that even though the address and your name match, you still did not order the package. This could be because you made an online purchase in the past, and your information was kept by the seller. They may have sent you a promotional product as a reminder of their store.

In the competitive world of e-commerce, especially on Chinese websites like Aliexpress, stores go to great lengths to promote their brand and products. One way they do this is by getting positive reviews and ratings. To evaluate the product and seller, customers need to make a purchase and leave a rating. However, some less successful stores may cheat the system by creating fake accounts to buy their own products and send them as gifts. They often use the cheap ePacket delivery service from China Post. The goal is to get positive ratings for the product and seller, which will boost the store's ranking on the website and increase sales.

If you're sure you didn't order the goods, it's best not to accept the package. After the storage period has expired, it will be returned to the sender.

China Post has a cost-effective parcel option that cannot be tracked in the destination country. This can cause confusion and frustration as the parcel's status may not be updated for an extended period while it is still in China. If you are experiencing difficulties locating your package, there are several steps you can take to get more information.

• Verify the tracking number format. It should be in the format of ##*********CN (e.g. LZ719363085CN).
• Try to track the package through your local postal operator, such as USPS in the US or Canada Post in Canada.
• Stay in communication with the sender or seller to understand any issues with the delivery.
• If you purchased from an online store, familiarize yourself with their delivery, return, and compensation policies. Know the guaranteed delivery time, and if it has passed, consider initiating a refund or requesting a new product to be sent.
• Research the average delivery time of goods through China Post by visiting their website and finding your country in the "Delivery time for the carrier China Post" section. Keep in mind that this is an average value, so don't panic if your package exceeds this time frame.
• If the delivery time has passed, consider claiming compensation from the online store. If the process is delayed, reach out to the payment system or bank to cancel the transaction and receive a refund.

It can be discouraging to not know the whereabouts of your package, but try to remain patient. While delays and lost packages can occur, it's not common occurrence. By following these steps, you can better understand the situation and make informed decisions. In the future, consider choosing a parcel option that allows for tracking to avoid similar situations.

If you are expecting a parcel from China and your country of destination is the United States, you will typically receive the parcel either at your nearest United States Postal Service (USPS) office or delivered to your door. However, not all parcels are tracked by USPS. This happens because some types of China Post mail do not support tracking in the destination country. The "China Post Ordinary Small Parcel" and "China Post Direct Xpress Mail" are the cheapest parcel types, and therefore, no tracking is available. If the tracking number starts with "A" (A#*********CN) or "U" (U#*********CN), these types of shipments are not tracked by USPS.

In this case, you should simply wait for the package to arrive. If you have not received the parcel after the period specified by the online store, it is advisable to open a dispute and demand a refund. For example, on Aliexpress, this period is approximately 60 days. If you do not receive the goods, you will be compensated for all monetary costs or they will send another package.

To track your parcel from an online store purchase, you should have been provided with a tracking number by the seller. This number serves as a unique identifier for your package. To find out the location and status of your parcel, follow the steps below:

1. Go to the "China Post Tracking"
2. Enter the tracking number of your parcel in the input field
3. Click the "Track" button

After following these steps, you should be able to see updated information about the movement of your package in a short amount of time.

International package delivery involves the transportation of a parcel from the country of origin to the country of destination. The parcel typically passes through two postal services. For example, if you live in the United States and are expecting a package from China sent by China Post, the American postal service, USPS, will deliver the package to you. A similar process occurs in other countries. For instance, if a package from Canada is being shipped to Australia, it will be handled by two carriers: Canada Post and Australia Post.

In some cases, the postal service in the country of destination may redirect the delivery to another carrier within the country, resulting in three or more shipping companies handling a single package. Keep an eye on updates regarding the movement of the parcel to stay informed.

If the sender made a mistake in entering the recipient's address, according to postal service guidelines, the address cannot be changed, and the parcel will be returned to the sender when the storage time expires. The recipient usually becomes aware of the incorrect address after the parcel has arrived in the destination country, and the postal operator is unable to find the delivery address. This will result in a corresponding warning in the parcel tracking messages.

If you are the recipient, here's what you should do in this situation:

1. Contact the local post office and inquire about the possibility of changing the delivery address.
2. Identify yourself as the recipient by providing the parcel's tracking number, information about the sender, your full name, phone number, and precise address.
3. If your identification is approved, you may be able to change the delivery address to your own and schedule the delivery. Some operators may charge additional fees for this service.
4. If changing the address is not an option with your shipping company, or if you are unable to prove that you are the recipient, you may have to wait until the parcel is returned to the sender and ask them to send it again to the correct address. This is a reasonable course of action if the package is valuable. However, if the purchased product is not expensive and you need it urgently, it may be easier to purchase it again and request a refund from the seller while returning the parcel.

If you are the sender and have sent a parcel to the wrong address, find out the location of the parcel in the postal service. If the parcel is still at the post office or a local sorting center and has not yet been sent on its route, you may be able to change the parcel's address. Clarify all available options at the post office.

If your parcel is not found, there can be several reasons.

• You insert the wrong tracking number;
• Your package hasn’t been registered in the tracking system yet.

If your parcel cannot be tracked, there could be a few reasons.

1. You may have entered the wrong tracking number.
2. Your package may not have been registered in the tracking system yet.

To resolve the issue, first, check the accuracy of the tracking number for your package. The tracking number is formatted according to the UPU S10 standard, which consists of:

• 2 letters: Prefix (type of delivery)
• 8 digits: Package number
• 1 digit: Verification code for the package number
• 2 letters: Suffix (code of the country of origin)

For example, EB735462841CN, where EB represents express delivery, 73546284 is the package number, 1 is the verification code, and CN is the code for China (China Post).

People often mistake the letter "O" for the digit "0" or the letter "I" for the digit "1" in the prefix of the tracking number, so be careful when entering the number.

If your package has not been registered yet, wait and check back later. If it has not been tracked within 5 days, contact the seller or sender immediately to double-check the tracking number. You may have been provided with a fake tracking number by a fraudster. If this is the case, inform the administrator of the online store and try to get a refund through the payment system.

International parcel shipment involves the following stages:

• Receipt and registration of the parcel
• Transport of the parcel to the sorting center in the country of origin
• Exportation of the parcel
• Air transportation to the country of destination
• Import of the parcel
• Movement of the parcel to the sorting center in the country of destination
• Delivery of the parcel to the final destination
• Delivery of the parcel to the recipient.

Note: There may be additional stages involved in the actual process, as the scheme is not always straightforward. Every stage is recorded in the parcel's status and some time is required to move on to the next stage. For example, the export process may take longer due to heavy workload at customs or other factors. Air transportation also involves loading, unloading, and the scheduling of flights. If the parcel's status hasn't been updated for a few days, it is recommended to wait and check again. If the parcel has not been delivered within 60 days, it is advisable to contact the shipping company and the seller. Some online stores have policies in place to provide refunds for lost packages, for example, Aliexpress offers refunds for undelivered parcels after 60 days.

The delivery time depends on various factors, including the country of origin, the destination country, and the type of delivery selected. Shipment is generally quicker in more developed countries with well-established logistics routes, such as the USA, which is a priority destination for China Post. Express delivery is typically faster than regular mail, and the distance between countries also affects delivery time, with longer distances resulting in longer delivery times due to the need to go through more postal hubs.

To find out the average delivery time for a parcel on the China Post Track page:

1. Go to the China Post Tracking page.
2. In the "Average Delivery Time" section, locate the destination country, and the average time will be displayed in days based on previous delivery statistics.

Keep in mind that the average time is just an estimate and may vary. If your parcel hasn't been delivered within 60 days, you should contact the online store and request a refund for the lost item.

International delivery refers to the process of sending a parcel from one country to another. The Chinese postal service provider is China Post, but the shipping company responsible for delivering your parcel to your destination country may not always be clear.

As per the agreement of the Universal Postal Union (UPU), national postal services or carriers that are responsible for postal services in the destination country receive international parcels and deliver them to the recipient. For example, if you reside in the USA, your parcel will be delivered by the United States Postal Service (USPS), if you reside in Australia, it will be delivered by Australia Post, in Great Britain, it will be delivered by Royal Mail, and in Singapore, it will be delivered by Sing Post.

The shipping company may vary for express parcels and regular international packages. To determine which carrier will deliver your parcel, you should know the type of parcel. Regular packages will be delivered by the national mail service, whereas for express delivery, you can find information about the carrier in the EMS list of shipping companies in your country.

Alternatively, you can contact China Post Track & Trace, and they will identify all carriers involved in the delivery of your parcel.

When purchasing goods from Chinese online stores, you have the option to choose the type of shipment. China Post offers several international delivery options, including express delivery and regular air mail. Express delivery is faster, but it also comes with a higher cost. Some online platforms cover the cost of regular delivery or include it in the price of the product (e.g. Aliexpress). The user may not even be aware of this as it is cost-effective. So, which option to choose? We recommend choosing express delivery if

• Timeliness and speed of delivery are important
• Tracking of the parcel is important
• The product is expensive or valuable

For all other cases, it is more cost-effective to choose a cheaper delivery method.

The ideal scenario for a buyer when purchasing a product online is to receive it promptly. Unfortunately, many scammers in e-commerce take advantage of customers' trust and deceive them by not sending the parcel. They can provide fake tracking numbers to mislead customers into thinking that the parcel is on its way. While the customer is waiting for the parcel and tracking its movement, the scammers may close their online store.

Several signs indicate a fake tracking number:

1. The parcel cannot be tracked (incorrect format of the tracking number);
2. The date of movement of the parcel is different from the date of purchase (e.g. if you purchased the product on February 14th, but the parcel started moving on February 12th, which is earlier than the purchase date);
3. The parcel is headed to a different country or region.

To avoid falling victim to this type of scam, it's important to check the format of the tracking numbers for international packages.