If the carrier shows your package as delivered, but you haven't received it, there are several steps you can take:

1. Double-check the delivery address: Make sure the package was supposed to be delivered to the correct address. Sometimes, a simple mistake in the address can result in the package being delivered to the wrong location.
2. Check with neighbors: There's a chance that your package was accidentally delivered to a neighbor. It's worth taking the time to ask them if they've received a package by mistake.
3. Contact the carrier: Contact the delivery carrier and ask them for more details about the delivery. They usually have additional information in their system, like the exact delivery time and where the package was left.
4. Wait 24 to 48 hours: Sometimes, a package is marked as delivered before it's been physically dropped off. It would be best to wait a day or two to see if the package arrives.
5. File a claim: If you still need to receive your package after all these steps, you may need to file a claim with the carrier. Most carriers have a process for this, and it's usually started by contacting their customer service or filling out a form on their website.
6. Contact the seller: If the carrier cannot resolve the issue, your final step should be to contact the seller. Many sellers have policies for situations like this and will either send you a replacement item or refund your purchase.
7. Cancel payment transaction. In case you have fallen victim to a scam, it is advisable to immediately cancel your payment and verify whether your bank provides reimbursements for fraudulent activities.

More cost-effective parcel types may not offer tracking capabilities outside the destination country. This may lead to confusion and frustration, as the parcel's status may remain the same for an extended period while it's still in transit from China. If you're having trouble locating your package, the following steps can provide you with more information:

• Double-check your tracking number: The correct format should look like this: ##*********CN (e.g., LZ719363085CN). Errors in the tracking number could result in inaccurate tracking information.
• Utilize your local postal operator: Track your package through your local postal operator, such as USPS in the U.S. or Canada Post in Canada. They may have additional information on your package's status.
• Maintain open communication with the sender or seller: They may have access to additional tracking information and can update you on any potential delivery issues.
• Understand your online store's policies: If you've purchased from an online store, familiarize yourself with their delivery, return, and compensation policies. You may be eligible for a refund or replacement product if the guaranteed delivery time has passed.
• Research the average delivery time: Visit the China Post and find your country in the "Delivery time for the carrier China Post" section. This will provide you with an average delivery time. However, remember this is an average, and some packages may take longer.
• Consider requesting compensation: If your delivery time has significantly exceeded the average, consider asking for compensation from the online store. If the process is delayed, you may need to contact your payment system or bank to cancel the transaction and receive a refund.

While it can be frustrating not knowing the exact location of your parcel, patience is key. Delays and lost packages are not the norm, and by following these steps, you can better understand your package's situation and make informed decisions. In the future, could you consider choosing a parcel service with tracking capabilities to avoid similar problems?

Are you expecting a parcel from China to be delivered to the United States? If so, you may wonder why it isn't being tracked by the United States Postal Service (USPS). 

The USPS typically handles the delivery of parcels from China, either directly to your door or your nearest USPS office. However, it's essential to know that not all types of packages from China are trackable in the destination country. This is particularly true for low-cost services such as "China Post Ordinary Small Parcel" and "China Post Direct Xpress Mail". 

The tracking numbers for these types of services usually start with an "A" (A#*********CN) or a "U" (U#*********CN). USPS does not support tracking for these types of shipments. 

If your package falls under these categories, your best action is patiently waiting for its arrival. If the parcel doesn't arrive within the delivery time frame provided by the online store, we recommend opening a dispute and requesting a refund. For instance, on Aliexpress, the standard delivery time frame is approximately 60 days. If your goods fail to arrive within this period, you are entitled to a full refund or a replacement package. 

We understand that tracking your package helps you better understand its whereabouts and expected delivery. However, rest assured that the lack of tracking doesn't necessarily mean you won't receive your package. Please look at the individual policies of the online store from where you purchased for more detailed information.

If your parcel sent via China Post is held up at customs, you can take several steps to address the situation. Here are some updated suggestions:

• Review the Tracking Information: As an initial step, it's advised to review the tracking details of your parcel to understand its current status. This will clarify the location of your parcel and the reasons behind its delay at customs.
• Understand the Customs Regulations: Customs regulations vary from country to country. To understand why your parcel is held up, familiarize yourself with the destination country's customs regulations. Typically, this information is available on the customs department's official website.
• Reach Out to China Post: If you find the customs regulations confusing or your parcel has been detained at customs for an unusually long time, consider contacting China Post. They can provide additional information about your package and why it is delayed at customs.
• Contact the Customs Department: If you're still unable to resolve the issue, you can contact the customs department directly. They should be able to provide specific reasons for the delay and guide you on the steps needed to release your parcel.
• Inquire About Additional Fees: Occasionally, parcels are detained at customs due to pending additional fees or taxes. If this is the case, you must settle these charges to have your parcel released.
• Stay Patient: Delays at customs can be exasperating, but patience is key. Following the correct protocol and addressing the issue with patience will eventually result in the release of your parcel from customs.

Remember that each parcel's circumstance can be unique, and the steps needed to resolve issues can vary. The above suggestions should help you navigate the process and get your package moving again.

If you've unexpectedly received a parcel from China that you didn't order, it's natural to feel puzzled. Here are some steps you can follow to clear your doubts:

1. Review your online purchases: Double-check your recent orders to ensure you didn't inadvertently order the package.
2. Consult with family members: If you live with others, ask them if they placed an order you might need to be made aware of.
3. Contact the courier service: Contact the delivery service to obtain detailed information about the recipient and address listed on the package.
4. Investigate the sender's information: Look up the sender's name or address to see if it's familiar or you recognize it.

There may be instances where you still need to order the package despite the address and your name matching. This might occur because you've made an online purchase in the past, and the seller retained your information. They might have sent you a promotional item as a reminder of their store.

In the fiercely competitive e-commerce landscape, particularly on Chinese platforms like Aliexpress, merchants employ various methods to promote their brands and products. One such way is by securing positive reviews and ratings. Customers are usually required to place an order and leave a rating to evaluate the product and merchant. However, some underperforming stores might manipulate the system by creating dummy accounts to purchase their products and send them as gifts. They often use the affordable ePacket delivery service from China Post. The aim is to garner positive ratings for the product and the merchant, enhancing the store's ranking on the platform and increasing sales.

If you're confident that you didn't place the order, it's recommended not to accept the package. Once the storage period lapses, it will be returned to the sender.

International delivery involves the transportation of a parcel from one country to another. In China, the official postal service provider is China Post. However, the courier company responsible for delivering your package to your destination country might not always be apparent.

According to the Universal Postal Union (UPU) agreement, the destination country's domestic postal services or carriers receive international parcels and ensure they reach the recipient. For instance, the United States Postal Service (USPS) will deliver your package if you live in the USA. In Australia, it will be handled by Australia Post, in the UK by Royal Mail, and in Singapore by Sing Post.

However, it is important to note that the courier company could vary depending on whether your parcel is an express package or a regular international one. To know which carrier will be delivering your parcel, it's essential to know the type of your parcel. Standard packages are typically delivered by the national mail service. On the other hand, you can find information about the relevant carrier in the EMS list of shipping companies for your specific country for express delivery.

If you need more help, you can contact China Post's Track & Trace service to provide detailed information about all the carriers involved in the delivery process of your parcel. By doing so, you can know exactly who will handle your package from when it leaves China until it arrives at your doorstep.

Tracking a package dispatched through China Post is a straightforward process. The seller must have provided you with a unique tracking number for your order and a specific identifier for your parcel. You can use this tracking number to monitor the location and status of your package. Here's how:

• Visit the China Post Tracking website.
• Locate the tracking number field on the website, where you'll input your unique tracking number.
• Key in your tracking number without any spaces or dashes.
• Click on the "Track" button to initiate the tracking process.

Shortly after these steps, you'll access real-time information regarding your package's journey. Remember that tracking updates may take time to reflect on the site due to factors like time zone differences, customs processes, etc. If you have any issues or concerns regarding your parcel's status or tracking details, contact China Post's customer service. 

Remember, the tracking number is crucial for this process, so ensure you save it when you receive it from your seller.

When it comes to international package delivery, your parcel's journey from the country of origin to its final destination typically involves multiple postal services. This is because each country has its national postal service responsible for handling and delivering parcels within its borders.

For instance, if you're in the United States and expect a parcel from China, the initial shipping will be handled by China Post. Once the package reaches the United States, it's handed over to the USPS (United States Postal Service), who will deliver it to you. Similarly, a parcel shipped from Canada to Australia would primarily involve the services of Canada Post and Australia Post.

In some instances, logistics within the destination country might necessitate the parcel being redirected to another carrier, meaning three or more shipping companies could handle a single package. 

To ensure you stay updated on the whereabouts of your parcel, it's best to check the updates regarding its transit. Remember, each handover from one postal service to another is accounted for in the tracking information, which is why you might see multiple postal services involved in your parcel's journey.

If the sender has mistakenly entered the incorrect recipient's address when shipping the parcel, the postal service guidelines typically dictate that the address must be kept the same. In such cases, the parcel will be returned to the sender once the storage period lapses. The recipient usually becomes aware of this discrepancy when the package reaches the destination country and the postal operator cannot locate the correct delivery address. This situation is typically flagged in the parcel tracking updates.

If you are the recipient and find yourself in this situation, here is what you should do:

1. Contact your local post office to explore modifying the delivery address.
2. Identify yourself as the intended recipient by providing the parcel's tracking number, sender's information, complete name, contact number, and accurate address.
3. After verifying your identity, you can change the delivery address and schedule the delivery whenever possible. So, as you know, some operators may levy additional charges for this service.
4. If your shipping company doesn't allow address changes or fails to validate your identity as the recipient, you might have to wait for the parcel to be returned to the sender and request them to resend it to the correct address. This is a suitable option if the package contains valuable items. However, if the purchased product is not costly and you require it urgently, reordering it may be more efficient, and seeking a refund from the seller while the wrong parcel is returned.

If you are the sender and have accidentally shipped a parcel to the wrong address, tracking the parcel's location via the postal service is crucial. If the package is still at the post office or a local sorting center and has yet to begin its journey, you may have the opportunity to change the parcel's address. Ensure to clarify all available options at the post office.

If you're encountering difficulties tracking your parcel, there might be a few reasons. 

• Incorrect entry of the tracking number.
• Your parcel may still need to be registered in the tracking system.

Please follow these steps to resolve the problem:

First, please make sure that the tracking number has been entered correctly. The tracking number should be formatted according to the Universal Postal Union (UPU) S10 standard, which includes:

• two letters: These depict the type of delivery.
• eight digits: This is the unique package number.
• one digit: This serves as the verification code for the package number.
• two letters: These are a code indicating the country of origin.

For instance, a tracking number like EB735462841CN signifies express delivery (EB), the package number (73546284), the verification code (1), and the country of origin, China (CN).

Common errors include mistaking the letter "O" for the number "0" or the letter "I" for the number "1" in the tracking number's prefix. So, please be careful while you enter the tracking number.

If your parcel still needs to be registered in the tracking system, be patient and check again after some time. However, if your package remains untraceable after five days, please contact the seller or sender to confirm the tracking number. 

On certain occasions, you may encounter a deceitful merchant who has given you a phony tracking number for your purchase. If you have doubts about the tracking number authenticity, please let the relevant online store's administrator know and initiate a refund process through your payment system. Taking action in such situations is imperative to safeguard your rights and interests.

International parcel shipping typically involves these key stages:

• Receipt and registration of the parcel
• Transport of the parcel to the sorting center in the country of origin
• Exportation of the parcel
• Air transportation to the destination country
• Import of the parcel
• Transfer the parcel to the sorting center in the destination country
• Delivery of the parcel to the final destination
• Handover of the parcel to the recipient

Please note that this is a simplified workflow, and there may be additional stages based on specific circumstances. Each step is documented in the parcel's status, and there is a time delay as the package progresses from one location to the next. Delays can occur during export due to customs clearance or other factors and air transportation due to loading, unloading, and flight scheduling.

If your parcel's status hasn't been updated for several days, please be patient and check back after a short while. However, if the package has yet to be delivered within 60 days, we recommend you contact the shipping company and the seller.

It's worth noting that some online stores have policies in place to protect customers against lost packages. For instance, Aliexpress offers refunds for undelivered parcels after 60 days. Always check the specific policy of the online store from where you made the purchase.

Various factors influence the delivery duration of a package from China. These include the origin country, the destination country, and the selected shipping method. Developed nations with robust logistics systems, like the USA, tend to receive parcels more quickly. This is mainly due to their priority status with China Post. In general, express delivery is faster than standard mail. The physical distance between countries also impacts delivery time. Packages traversing greater distances require more time due to the need to pass through multiple postal hubs.

Here's how you can check the average delivery time for a package from China on our Universal Parcel Tracker site:

1. Navigate to the China Post Tracking page on the website.
2. Locate the "Average Delivery Time" section.
3. Find your destination country. Based on previous delivery data, the average delivery time will be displayed in days.

To remind you, the average delivery time provided is an estimate, and actual delivery times may be different. If your package has yet to arrive within 60 days, we recommend contacting the online store from which you made the purchase and asking for a refund for the undelivered item.

You can select your preferred shipping method when procuring items from Chinese online marketplaces. The various international delivery options China Post provides are Express delivery and Standard Air Mail. 

Express delivery, although faster, carries a higher price tag. Conversely, Standard delivery, often covered by the online marketplace or incorporated into the product's price (for instance, on Aliexpress), is more cost-efficient. This is typically done without the customer's knowledge due to its cost-effectiveness. 

So, how should you decide between the two? We suggest opting for Express delivery if:

• The urgency and rapidity of the delivery are paramount.
• You wish to monitor the parcel's journey meticulously.
• The product being shipped is of high value or costly. 

The more budget-friendly Standard delivery method will likely be the most financially prudent choice for all other cases.

In the online shopping world, ensuring that the product you purchase is indeed on its way to you is crucial. Unfortunately, some fraudulent e-commerce activities involve providing customers with fake tracking numbers, leading them to believe their parcel is en route. While unsuspecting customers wait for their packages, these scammers often shut down their online stores, leaving customers in the lurch.

To safeguard your online shopping experience, it's essential to recognize the signs that indicate a fake tracking number:

1. Untraceable Parcel: If the tracking number is in an incorrect format or cannot be tracked, it's likely a fake.
2. Mismatched Dates: If the date of the parcel's movement precedes the date of purchase, it's a red flag. For example, if you purchased the product on February 14th, but tracking shows the parcel started moving on February 12th, there's a high chance it's a scam.
3. Incorrect Destination: If tracking information shows the parcel is headed to a different country or region than expected, it's probably fraudulent.

To ensure you don't fall prey to such scams, it's essential to understand and check the format of the tracking numbers for international packages, especially those from China Post. Here's how you can verify:

• Check the Format: A typical China Post tracking number consists of 13 characters, starting with "R", "A" or "L" and ending with "CN". Any deviation from this format is a cause for suspicion, or you can validate the tracking number according to the UPU S10 Standart online.
• Use Multiple Tracking Websites: Validate the tracking number through more than one parcel tracking site. If the tracking information is inconsistent across different platforms, it might be a fake.
• Contact China Post: If you're still in doubt, contact China Post directly to verify the tracking number.

Remember, prevention is better than cure. Always purchase from trusted online platforms and sellers with positive reviews to minimize the risk of falling victim to such scams.