Parcels

    Royal Mail Package Tracking

    Royal Mail

    Tips for users and FAQ - Royal Mail

    Average delivery time Royal Mail

    0-1 Days
    52%
    2-3 Days
    17%
    4-5 Days
    4%
    6-7 Days
    5%
    8-9 Days
    4%
    10+ Days
    18%

    Delivery time for the carrier Royal Mail, depending on the country of destination.

    • United Kingdom of Great Britain and Northern Ireland 17 Days
    • United States of America 11 Days
    • United Arab Emirates 26 Days
    • Qatar 21 Days
    • China 29 Days
    • Italy 22 Days
    • Lithuania 38 Days
    • Australia 15 Days
    • Canada 11 Days
    • Ukraine 45 Days
    • Poland 16 Days
    • Japan 11 Days
    • Thailand 8 Days
    • Turkey 14 Days
    • Brazil 46 Days
    • Malaysia 15 Days
    • Hong Kong 11 Days
    • Romania 19 Days
    • India 13 Days
    • Hungary 14 Days
    • Finland 16 Days
    • Singapore 10 Days
    • Peru 21 Days
    • Macao 25 Days
    • Mexico 22 Days
    • Saudi Arabia 29 Days
    • Slovakia 13 Days
    • Latvia 18 Days
    • Korea (Republic of) 17 Days
    • Bulgaria 28 Days
    • Serbia 12 Days
    • South Africa 55 Days
    • Chile 25 Days
    • Viet Nam 20 Days
    • Bosnia and Herzegovina 23 Days
    • France 16 Days
    • Kazakhstan 35 Days
    • Nigeria 48 Days
    • Algeria 22 Days
    • Germany 11 Days
    • Indonesia 23 Days
    • Colombia 25 Days
    • Macedonia (the former Yugoslav Republic of) 14 Days
    • Georgia 33 Days
    • Bangladesh 16 Days
    • Ireland 9 Days
    • Morocco 25 Days

    Royal Mail Parcel Tracking Statuses

    Item Leaving overseas
    In Transit
    Delivered by
    Delivered
    Item Received
    In Transit
    Despatched to the UK
    In Transit
    Item Leaving the UK
    In Transit
    Sender despatching item
    In Transit
    Due to be delivered today
    Alert
    Sender preparing item
    In Transit
    Delivered and Signed
    Delivered
    Your item is currently with Customs in the destination country
    In Transit
    Delivered
    Delivered
    Item has left the overseas International Processing Centre
    In Transit
    Item has left our International Processing Centre
    In Transit
    Item received at
    In Transit
    Accepted at Post Office.
    In Transit
    Delivery Attempted - No Answer
    Alert
    Item received at Sorting Office
    In Transit
    Collected
    In Transit
    Available for Redelivery or Collection
    In Transit
    Exported from the UK
    In Transit
    Item Received by Royal Mail
    In Transit
    Released from Customs
    In Transit
    Arrived in destination country
    In Transit
    In Transit
    In Transit
    Arrived at
    In Transit
    Prepared for despatch to the UK
    In Transit
    Collected From Your Customer Service Point
    In Transit
    Arrived at Delivery Office
    In Transit
    Awaiting Customs clearance
    In Transit
    Item Despatched to Heathrow Worldwide DC
    In Transit
    Tracked in destination country
    In Transit
    Item Despatched to Royal Mail site
    In Transit
    Sorted for export
    In Transit
    Incorrectly addressed. Returned to sender.
    Undelivered
    Item at UK customs
    In Transit
    Addressee to collect from depot
    In Transit
    Collected and Signed at Your Customer Service Point
    In Transit
    Prepared for export
    In Transit
    Item Retention
    Alert
    Delivered to Neighbour by
    Delivered
    Unable to Import - Return to Sender
    Undelivered
    Delivered to Safeplace by
    Delivered
    Delivery Scan Recorded at Customer Service Point
    In Transit
    Held at Customs - incorrect documents
    Alert
    Do not display
    Alert
    Item Despatched
    In Transit
    Item Presented to Customs
    In Transit
    Ready for Delivery
    In Transit
    Delivered to PO Box by
    Delivered
    Delivery Attempted - Address Inaccessible
    Alert
    Sorted
    In Transit
    Received at delivery depot
    In Transit
    Recipient not at address. Returned to sender.
    Undelivered
    Held as Customs fee to pay
    Alert
    Out for Delivery
    In Transit
    Refused - Returned to Sender
    Undelivered
    Delivered and Signed By Neighbour
    Delivered
    Item Despatched to Wolverhampton NW DO
    In Transit
    Held in depot
    Alert
    Returned to Sender
    Undelivered
    We've got it
    In Transit
    Item prepared for Redelivery to Post Office
    In Transit
    Delivered to sender by
    Undelivered
    Item Prepared for Redelivery
    In Transit
    We're expecting it
    In Transit
    Delivery request received
    In Transit
    On route to hub
    In Transit
    Item Collected
    In Transit
    Released from customs
    In Transit
    Received in destination country
    In Transit
    Redirection in place - item forwarded
    In Transit
    Returned to sender
    Undelivered
    Available for collection
    In Transit
    Held with fee to pay
    In Transit
    Prepared for delivery
    In Transit
    Delivered to Your Collection Point by
    Delivered
    Delivery scheduled
    In Transit
    Arrived in the UK
    In Transit
    Out for delivery
    In Transit
    Item Despatched to Walsall DO
    In Transit
    Attempted delivery
    In Transit
    Awaiting payment of customs charges
    Alert
    Address problem - insufficient address
    Alert
    Retention exceeded - Returned to Sender
    Undelivered
    Unable to Attempt Delivery
    Alert
    Item due for Redelivery
    Alert
    Return to sender in the UK - not collected by addressee
    Undelivered
    Pending
    In Transit
    Received at incorrect delivery depot
    Alert
    Item Despatched to Manchester MC
    In Transit
    We have your item and it's on its way. More information will be available as it travels through our network.
    In Transit
    Item Despatched to Macclesfield DO
    In Transit
    On route to delivery depot
    In Transit
    Customs-charged item processed for a refund pending re-export
    Alert
    Customs Charge Paid (in GBP)
    Alert
    Item Despatched to Swindon MC
    In Transit
    Item Despatched to Northern Ireland MC
    In Transit
    Prepared for export by air
    In Transit
    Return to sender in the UK - refused by addressee
    Undelivered
    Item Despatched to Nottingham MC
    In Transit
    Delivery Attempted
    Alert
    Item Despatched to Leeds MC
    In Transit
    Item Despatched to Sheffield MC
    In Transit
    Item Despatched to Heywood DO
    In Transit
    Address problem - require senders instruction
    Alert
    Retention exceeded - Forwarded to National Returns Centre
    Undelivered
    Collection attempted - customer not available
    Alert
    Awaiting payment of charges
    Alert
    Delivery delayed and rescheduled
    Alert
    Addressee advised to pick up from Post Office
    In Transit
    Addressee advised to collect from Parcelshop
    In Transit
    Refused - Forwarded to National Returns Centre
    Undelivered
    Item Despatched to National Return Centre
    In Transit
    Collection attempted - parcel not available
    Alert
    Address problem (insufficient address)
    Alert
    Item due for Redelivery to Post Office®
    Alert
    Item due for Redelivery to neighbour
    Alert
    Address problem - sender contacted
    Alert
    Returned to Depot
    In Transit
    Customs charges raised
    In Transit
    Delivery attempted
    Alert
    Return to sender in the UK - incorrect address
    Undelivered
    Held - restricted contents
    Alert
    Attempted delivery - item damaged
    Alert
    Collected by the addressee
    Delivered
    Held - incorrect export documents
    Alert
    Address Incomplete - Forwarded to National Returns Centre
    Alert
    We've received your item and its now being processed for delivery.
    In Transit
    Your delivery today - interactive SMS sent to recipient
    In Transit
    Addressee requested later delivery
    Alert
    Confirmed dangerous goods
    Alert
    Held in depot for redelivery
    Alert
    Released from UK Customs
    In Transit
    Delivery attempted - SMS sent to recipient
    Alert
    Collected by addressee
    Delivered
    Addressee advised to collect from Post Office
    In Transit
    Redelivery scheduled
    In Transit
    Attempted delivery - charges unpaid
    Alert
    Suspected prohibited goods
    Alert
    Second delivery attempt scheduled
    Alert
    Parcel missing/cannot be located
    Alert
    Delivery to be scheduled - local holiday
    In Transit
    Held as surcharge fee to pay
    Alert
    Item Tracked at Hub, Item Unsuitable for Carriage
    Alert
    Your delivery today - Email sent to recipient
    In Transit
    Forwarded to correct delivery depot
    In Transit
    Delivered to neighbour
    Delivered
    Addressee advised to collect from depot
    In Transit
    Delivery attempted - email sent to sender
    Alert
    Available for collection - SMS sent to recipient
    Pick Up
    Forwarded to correct depot
    In Transit
    Addressee to collect from Post Office
    In Transit
    Customs charge rejected online by customer
    Alert
    Handed to delivery partner
    In Transit
    Unable to attempt collection
    Alert
    Damage observed and noted
    Alert
    Address problem resolved
    In Transit
    Held in depot - Customs charges outstanding
    Alert
    Delivered to neighbour - SMS sent to recipient
    Delivered
    Addressee requested delivery to new address
    Alert
    Address problems (unable to locate premises)
    Alert
    Return to sender in the UK
    Undelivered
    Delivery attempted - refused by addressee
    Alert
    Available for Collection or Redelivery
    Pick Up
    Delivered to neighbour - email sent to recipient
    Delivered
    Address problems (insufficient address)
    Alert
    Leave with local Post Office - email request from recipient
    In Transit
    Delivery attempted - premises unoccupied
    Alert
    Return to sender
    Undelivered
    Available for collection - email sent to recipient
    Pick Up
    Delivery Attempted - Unable to Deliver to Safeplace
    Alert
    Item on its way
    In Transit
    Parcel destroyed at senders request
    Undelivered
    Restricted or Prohibited Contents
    Alert