Royal Mail
Tips for users and FAQ - Royal Mail
Average delivery time Royal Mail
Delivery time for the carrier Royal Mail, depending on the country of destination.
- United Kingdom of Great Britain and Northern Ireland 15 Days
- United States of America 15 Days
- United Arab Emirates 26 Days
- Australia 17 Days
- Italy 21 Days
- China 27 Days
- Qatar 21 Days
- Ireland 13 Days
- Lithuania 38 Days
- Canada 13 Days
- Japan 12 Days
- France 11 Days
- Germany 14 Days
- Poland 16 Days
- Ukraine 44 Days
- Brazil 38 Days
- Turkey 15 Days
- Thailand 9 Days
- Malaysia 15 Days
- Romania 20 Days
- Netherlands 16 Days
- Singapore 11 Days
- Hungary 15 Days
- Finland 17 Days
- India 14 Days
- Hong Kong 11 Days
- Spain 19 Days
- Mexico 26 Days
- Switzerland 15 Days
- New Zealand 26 Days
- Macao 25 Days
- Slovakia 16 Days
- Peru 21 Days
- Israel 29 Days
- Saudi Arabia 31 Days
- Belgium 20 Days
- Bulgaria 30 Days
- Portugal 35 Days
- Latvia 16 Days
- Korea (Republic of) 20 Days
- Bangladesh 30 Days
- Serbia 16 Days
- Sweden 27 Days
- South Africa 51 Days
- Austria 19 Days
- Chile 30 Days
- Viet Nam 23 Days
- Czechia 22 Days
- Kazakhstan 35 Days
- Uganda 24 Days
- Ghana 44 Days
- Denmark 21 Days
- Greece 23 Days
- Belarus 33 Days
- Bosnia and Herzegovina 23 Days
- Nigeria 39 Days
- Norway 16 Days
- Philippines 26 Days
- Algeria 22 Days
- Macedonia (the former Yugoslav Republic of) 19 Days
- Malta 24 Days
- Colombia 30 Days
- Indonesia 23 Days
- Cyprus 29 Days
- Albania 22 Days
- Georgia 32 Days
- Morocco 25 Days
- Taiwan, Province of China 26 Days
- Egypt 36 Days
- Argentina 36 Days
- Malawi 18 Days
Royal Mail Parcel Tracking Statuses
Item Leaving overseas
In Transit
Delivered by
Delivered
Item Received
In Transit
Item Leaving the UK
In Transit
Despatched to the UK
In Transit
Sender despatching item
In Transit
Due to be delivered today
Alert
Delivered and Signed
Delivered
Sender preparing item
In Transit
Your item is currently with Customs in the destination country
In Transit
Delivered
Delivered
Item has left the overseas International Processing Centre
In Transit
Item received at
In Transit
Item has left our International Processing Centre
In Transit
Accepted at Post Office.
In Transit
Delivery Attempted - No Answer
Alert
Item received at Sorting Office
In Transit
Available for Redelivery or Collection
In Transit
Collected
In Transit
Item Received by Royal Mail
In Transit
Delivered to Safeplace by
Delivered
Released from Customs
In Transit
Collected From Your Customer Service Point
In Transit
Exported from the UK
In Transit
Arrived at
In Transit
Arrived in destination country
In Transit
In Transit
In Transit
Arrived at Delivery Office
In Transit
Prepared for despatch to the UK
In Transit
Item Despatched to Royal Mail site
In Transit
Awaiting Customs clearance
In Transit
Collected and Signed at Your Customer Service Point
In Transit
Item Despatched to Heathrow Worldwide DC
In Transit
Tracked in destination country
In Transit
Incorrectly addressed. Returned to sender.
Undelivered
Delivered to Neighbour by
Delivered
Item Collected
In Transit
Sorted for export
In Transit
Item Retention
Alert
Item at UK customs
In Transit
Addressee to collect from depot
In Transit
Prepared for export
In Transit
Unable to Import - Return to Sender
Undelivered
Delivery Attempted - Address Inaccessible
Alert
Unable to Attempt Delivery
Alert
Delivery request received
In Transit
Delivery Scan Recorded at Customer Service Point
In Transit
Held at Customs - incorrect documents
Alert
Item Despatched
In Transit
Available for collection
In Transit
Delivered and Signed By Neighbour
Delivered
Item Prepared for Redelivery
In Transit
Do not display
Alert
Refused - Returned to Sender
Undelivered
Held as Customs fee to pay
Alert
Item Presented to Customs
In Transit
Delivered to Your Collection Point by
Delivered
Sorted
In Transit
Recipient not at address. Returned to sender.
Undelivered
Received at delivery depot
In Transit
Delivered to PO Box by
Delivered
Ready for Delivery
In Transit
Delivered to sender by
Undelivered
Out for Delivery
In Transit
Item prepared for Redelivery to Post Office
In Transit
Released from customs
In Transit
Item Despatched to Wolverhampton NW DO
In Transit
Held in depot
Alert
Returned to Sender
Undelivered
On route to hub
In Transit
We've got it
In Transit
Received in destination country
In Transit
Retention exceeded - Returned to Sender
Undelivered
Held with fee to pay
In Transit
We're expecting it
In Transit
Redirection in place - item forwarded
In Transit
Prepared for delivery
In Transit
Item due for Redelivery
Alert
Returned to sender
Undelivered
Arrived in the UK
In Transit
Delivery scheduled
In Transit
Awaiting payment of customs charges
Alert
Out for delivery
In Transit
Attempted delivery
In Transit
Return to sender in the UK - not collected by addressee
Undelivered
Item Despatched to Walsall DO
In Transit
Address problem - insufficient address
Alert
Received at incorrect delivery depot
Alert
Item Despatched to Manchester MC
In Transit
Pending
In Transit
Customs Charge Paid (in GBP)
Alert
Item Despatched to Swindon MC
In Transit
On route to delivery depot
In Transit
We have your item and it's on its way. More information will be available as it travels through our network.
In Transit
Item Despatched to Northern Ireland MC
In Transit
Customs-charged item processed for a refund pending re-export
Alert
Return to sender in the UK - refused by addressee
Undelivered
Item Despatched to Macclesfield DO
In Transit
Prepared for export by air
In Transit
Item Despatched to Nottingham MC
In Transit
Item Despatched to Leeds MC
In Transit
Item Despatched to Sheffield MC
In Transit
Retention exceeded - Forwarded to National Returns Centre
Undelivered
Address Incomplete - Forwarded to National Returns Centre
Alert
Delivery Attempted
Alert
Address problem - require senders instruction
Alert
Awaiting payment of charges
Alert
Address problem (insufficient address)
Alert
Item Despatched to Heywood DO
In Transit
Item due for Redelivery to Post Office®
Alert
Addressee advised to pick up from Post Office
In Transit
Collection attempted - customer not available
Alert
Refused - Forwarded to National Returns Centre
Undelivered
Delivery delayed and rescheduled
Alert
Item due for Redelivery to neighbour
Alert
Addressee advised to collect from Parcelshop
In Transit
Item Despatched to National Return Centre
In Transit
Returned to Depot
In Transit
Collection attempted - parcel not available
Alert
Attempted delivery - item damaged
Alert
Held as surcharge fee to pay
Alert
Address problem - sender contacted
Alert
Delivery attempted
Alert
Held - restricted contents
Alert
Customs charges raised
In Transit
Return to sender in the UK - incorrect address
Undelivered
Held in depot for redelivery
Alert
Addressee requested later delivery
Alert
Your delivery today - interactive SMS sent to recipient
In Transit
Collected by addressee
Delivered
Collected by the addressee
Delivered
Held - incorrect export documents
Alert
Confirmed dangerous goods
Alert
Delivery Attempted - Unable to Deliver to Safeplace
Alert
Addressee advised to collect from Post Office
In Transit
We've received your item and its now being processed for delivery.
In Transit
Released from UK Customs
In Transit
Delivery attempted - SMS sent to recipient
Alert
Suspected prohibited goods
Alert
Customs charge rejected online by customer
Alert
Second delivery attempt scheduled
Alert
Addressee advised to collect from depot
In Transit
Item Tracked at Hub, Item Unsuitable for Carriage
Alert
Redelivery scheduled
In Transit
Attempted delivery - charges unpaid
Alert
Parcel missing/cannot be located
Alert
Delivery to be scheduled - local holiday
In Transit
Delivered to neighbour
Delivered
Your delivery today - Email sent to recipient
In Transit
Forwarded to correct delivery depot
In Transit
Delivery attempted - email sent to sender
Alert
Handed to delivery partner
In Transit
Available for collection - SMS sent to recipient
Pick Up
Damage observed and noted
Alert
Forwarded to correct depot
In Transit
Addressee to collect from Post Office
In Transit
Unable to attempt collection
Alert
Address problem resolved
In Transit
Held in depot - Customs charges outstanding
Alert
Delivered to neighbour - SMS sent to recipient
Delivered
Addressee requested delivery to new address
Alert
Address problems (unable to locate premises)
Alert
Return to sender in the UK
Undelivered
Address problems (insufficient address)
Alert
Available for collection - email sent to recipient
Pick Up
Item on its way
In Transit
Delivery attempted - refused by addressee
Alert
Restricted or Prohibited Contents
Alert
Available for Collection or Redelivery
Pick Up
Delivered to neighbour - email sent to recipient
Delivered
Leave with local Post Office - email request from recipient
In Transit
Delivery attempted - premises unoccupied
Alert
Return to sender
Undelivered
Parcel destroyed at senders request
Undelivered